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Jammed Cartridge
8-2 Sixth Edition 95741
2. Obtain a common screwdriver and insert it into the MUD slot.
3. Press against the spring-loaded MUD screw until it stops.
Note: Do not turn the screwdriver to the left or counter-clockwise (CCW) when
removing a jammed cartridge.
4. Slowly turn the screwdriver to the right or clockwise (CW) to remove the jammed
cartridge.
Note: When the MUD screw will not turn any further CW, the reel motors are lowered and
the cartridge can be removed.
1. Turn MUD screw clockwise
2. Screwdriver
5. Remove the screwdriver.
6. Remove the cartridge from the 9840 Tape Drive.
Note: If cartridges continue to jam, the drive is defective and must be replaced.
C53556
2
1
- 9840 Tape Drive 1
- List of Pages 5
- Summary of Changes 6
- 95741 Sixth Edition vii 9
- Contents 10
- 95741 Sixth Edition ix 11
- Reader’s Comment Form 12
- 95741 Sixth Edition xi 13
- 95741 Sixth Edition xiii 15
- ■ Organization 17
- ■ Comments and Suggestions 18
- ■ Alert Messages 18
- ■ Related Publications 18
- ■ Conventions 19
- ■ Additional Information 20
- ■ FCC Compliance Statement 21
- Japanese Compliance Statement 22
- 95741 Sixth Edition xxi 23
- Introduction 25
- Host Interfaces 26
- Configurations 26
- ■ Desktop Unit 27
- ■ Rack-mountable Drive Tray 27
- ■ CSL Desktop Unit 28
- ■ Rack-mountable CSL 29
- ■ Operator Panels 31
- Standard Operator Panel 32
- Operator Panels 36
- 1-12 Sixth Edition 95741 36
- Unload switch 37
- Tape Bar 38
- 10% 20% 30% 40% 50% 39
- Cartridges 42
- 1-18 Sixth Edition 95741 42
- Safety and Handling 43
- Lifting Techniques 44
- ESD Precautions 45
- Ω, and the coil cord 46
- Ω. Repair or replace the 46
- ESD-Protection Procedure 46
- ■ Fiber Optic Safety 47
- ■ Laser Product Label 48
- ■ Fiber-Optic Cable Handling 48
- 95741 Sixth Edition 2-7 49
- 2-8 Sixth Edition 95741 50
- Installation 51
- ■ Unpacking the Shipment 52
- ■ Inspecting the Equipment 52
- Inspecting the Equipment 54
- 3-4 Sixth Edition 95741 54
- 95741 Sixth Edition 3-5 55
- Considerations 56
- Cascading Fibre Channel Hubs 56
- Figure 3-4. Cascading Hubs 57
- ■ 9738 Library Attachment 58
- Prepare and Install the Drive 59
- Install Power Supplies 61
- Install Host Interface Cables 63
- 9738 Library Attachment 64
- 3-14 Sixth Edition 95741 64
- 1. Fibre Channel Cable 64
- 9738 Library SCSI Cable(s) 66
- Apply Power to Library Drive 68
- Install a Cleaning Cartridge 68
- ■ Desktop Units 69
- CSL Shipping Insert 70
- SCSI Cables (Desktop/CSL) 73
- Rack Safety and Precautions 76
- Installation Overview 77
- Tools Required 78
- Install Stabilizer 78
- Open the Rear Door 79
- 3-30 Sixth Edition 95741 80
- 1. Captive nut 80
- 95741 Sixth Edition 3-31 81
- 1. Nut plate 81
- 2. Screws (2) 81
- CSL Tray Nuts and Nut Plates 82
- Install Slide Rails 83
- 95741 Sixth Edition 3-35 85
- 3-36 Sixth Edition 95741 86
- 1. Hand tool 86
- 2. Captive nut 86
- CSL Tray Additional Hardware 87
- ■ Rack-mountable Tray 88
- CSL Tray Rail 89
- Insert Tray 90
- Drive Tray 91
- Rack-mountable Tray 92
- 3-42 Sixth Edition 95741 92
- 1. Shipping insert 92
- CSL Tray 93
- Attach Tray Power Cord 95
- 3-48 Sixth Edition 95741 98
- 1. Power cord 98
- 2. Fibre Channel cable 98
- SCSI Cables (Rack-mount Tray) 99
- CAUTION: 100
- Power-On Rack 102
- ■ Configure the Drive 103
- ■ Manually Load Cartridges 104
- ■ Return System to Operator 104
- Getting Started 105
- Reset the Drive 106
- Power-off the Drive 106
- Place the Drive Offline 107
- Place the Drive Online 107
- View Drive Configuration 108
- View Firmware Release Level 108
- ■ Clean the Drive 109
- ■ Cartridges 110
- Load a Cartridge Tape 111
- Unload a Cartridge Tape 112
- Format a Diagnostic Dump Tape 114
- ■ Diagnostic Dump to Tape 115
- Diagnostic Dump to Tape 116
- 4-12 Sixth Edition 95741 116
- Cartridge Scratch Loader 117
- Cartridge Routing 119
- CSL Firmware Update/Load 120
- ■ Desktop CSL 121
- 5-6 Sixth Edition 95741 122
- 1. StorageTek RACK001 122
- ■ Rack-mount CSL Tray 123
- ■ Operator Panel 124
- CSL Switches 125
- ■ Power On/Off CSL 128
- Power Off 129
- Cartridge Loading 130
- Cartridge Unloading 131
- ■ Modes of Operation 132
- Mount Message 133
- Unload Message 133
- Place CSL in System Mode 133
- Automatic Mode 134
- Manual Mode 135
- Priority Mount Mode 136
- CSL in Automatic Mode 137
- CSL in Manual Mode 138
- ■ Error and Recovery 139
- Drive Failure to Load 140
- Recovery Process 141
- Failure to Unload Cartridge 142
- Clearing CSL Errors 143
- Fault Symptom Codes 144
- 95741 Sixth Edition 5-29 145
- Error and Recovery 145
- Start switch once 145
- Load or Start 145
- ■ Jammed Cartridge 146
- ■ Shipping Insert 151
- Install and Lock 153
- Shipping Insert 156
- 5-40 Sixth Edition 95741 156
- Menu System 157
- ■ Menu Structure Overview 159
- ■ Menu Operations 160
- 95741 Sixth Edition 6-5 161
- Menu Operations 161
- Offline Main Menu Operation 162
- ■ Explanation of Menu Trees 164
- (Select Online) 165
- 6-10 Sixth Edition 95741 166
- 95741 Sixth Edition 6-11 167
- 6-12 Sixth Edition 95741 168
- 95741 Sixth Edition 6-23 179
- 6-24 Sixth Edition 95741 180
- 95741 Sixth Edition 6-25 181
- ■ Drive Operations Menu 190
- ■ Dislodge a Stuck Tape 198
- 95741 Sixth Edition 7-3 199
- Dislodge a Stuck Tape 199
- 7-4 Sixth Edition 95741 200
- 95741 Sixth Edition 7-5 201
- 7-6 Sixth Edition 95741 202
- 95741 Sixth Edition 7-7 203
- 7-8 Sixth Edition 95741 204
- Unload switch was 204
- Explanation of Operations 205
- Save Fails Error 206
- Fix_CfgErr Error 206
- 95741 Sixth Edition 7-11 207
- ■ UnWr xxxx Indication 208
- ■ DumpAgain? Indication 208
- Servicing the Drive 209
- Jammed Cartridge 210
- 8-2 Sixth Edition 95741 210
- 1. Turn MUD screw clockwise 210
- 2. Screwdriver 210
- ■ Clean Tape Path 211
- Fibre Channel Transmission 212
- Cleaning Materials 212
- Fibre Channel Cable 212
- 95741 Sixth Edition 8-5 213
- 1. Fibre Channel Ports 213
- Fibre Channel GBIC 214
- Fibre Channel Hub Slot 215
- ■ Fibre Channel Loop Test 216
- Specifications 217
- A-2 Sixth Edition 95741 218
- ■ Environmental Requirements 219
- Cartridge Tapes and Media 220
- Cartridge Tape Specifications 221
- ■ Drive Performance 222
- ■ Host Interfaces 223
- ■ Library Attachments 223
- ■ Supported Device Modes 224
- Glossary 225
- Numerics 231
- Index-2 Sixth Edition 95741 232
- 95741 Sixth Edition Index-3 233
- Index-4 Sixth Edition 95741 234
- 95741 Sixth Edition Index-5 235
- Index-6 Sixth Edition 95741 236
- 95741 Sixth Edition Index-7 237
- Index-8 Sixth Edition 95741 238
- 95741 Sixth Edition Index-9 239
- Index-10 Sixth Edition 95741 240
- 95741 Sixth Edition Index-11 241
- Index-12 Sixth Edition 95741 242
- 95741 Sixth Edition Index-13 243
- Index-14 Sixth Edition 95741 244
- 95741 Sixth Edition Index-15 245
- Index-16 Sixth Edition 95741 246
- BUSINESS REPLY CARD 248
- World Headquarters 250
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